Yazar "Er, Aleyna" için listeleme
-
Leveraging transformer-based language models for enhanced service insight in tourism
Er, Aleyna; Özçelik, Şuayb Talha (IEEE, 2023-12-22)Customer feedback is a valuable resource for enhancing customer experience and identifying areas that require improvement. Utilizing user insights allows a tourism company to identify and address problematic points in its ...